At Autograph Marketplace Australia, customer satisfaction is our priority. If your product is damaged during transit or has a fault, contact us at info@autographmarketplaceaustralia.com for a repair or replacement. For any questions or concerns before purchasing, please obtain all relevant information.

If we are unable to fulfill your order, you will receive a full refund. If you are not satisfied with your purchase, you may return it within 15 calendar days in the same condition, including the Certificate of Authenticity (if applicable). A full refund will be issued, excluding shipping costs for 2-day or overnight delivery.

For returns after 15 days, a partial refund with a 15% restocking fee will apply. Please contact us for the return shipping address at info@autographmarketplaceaustralia.com.